Terms of Service

Effective 2026-05-28.

1. The Service

Midslate is a workforce-attendance and presence-tracking service provided by Midslate Inc. ("we", "us"). By signing up you (the Customer) agree to these Terms.

2. Account + payment

The Service is offered on Free, Pro, and Enterprise plans. Free does not require a credit card. Paid plans are billed monthly via Stripe per seat. Either party may terminate at any time; we will not refund partial-month subscription fees but you may cancel at any time and retain access until the end of the billing period.

3. Acceptable use

Customer agrees not to (a) use the Service to violate law, (b) attempt to gain unauthorized access to other tenants' data, (c) reverse- engineer the Service's security boundaries, or (d) use the Service in a way that materially degrades performance for other Customers.

4. Customer data

Customer retains all rights to its data. We process Customer data only as described in our Data Processing Addendum and Privacy Notice.

5. Service level

We target 99.9% monthly uptime for the dashboard and API. Real-time status at /status. Pro and Enterprise plans include a credits-based SLA — see the order form.

6. Confidentiality

Each party agrees to protect the other's confidential information with the same care it would protect its own confidential information, and to use that information solely for performance of these Terms.

7. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY'S LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS WILL EXCEED THE FEES PAID OR PAYABLE BY CUSTOMER IN THE TWELVE MONTHS PRECEDING THE CLAIM.

8. Warranties & data-loss disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, error-free, or secure.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MIDSLATE INC. IS NOT LIABLE FOR ANY LOSS OR CORRUPTION OF, OR ANY UNAUTHORISED ACCESS TO, DISCLOSURE OF, OR LEAKAGE OF, CUSTOMER DATA, HOWEVER CAUSED. Customer is responsible for keeping its own backups of any data it considers critical. Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law (for example, for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation). This Section is in addition to the cap in Section 7; our incident-notification obligations are set out in the Data Processing Addendum.

9. Indemnification

Each party will defend the other against third-party claims to the extent caused by its own breach of these Terms or its data, subject to prompt notice and reasonable cooperation.

10. Governing law

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law principles. Disputes will be resolved in the courts of that jurisdiction.

11. Changes

We may update these Terms; if a change is material we will provide notice at the email address on file for Customer's admin account at least 30 days before the change takes effect.

12. Contact

Questions: legal@example.test.